This Privacy Policy applies to ChartsMatch (SSP Enterprises) ("we," "us," or "our").
We collect information you provide directly to us, such as when you create an account, use our services, subscribe, or contact us for support. This may include:
We do not collect or store your full payment card details. All card and payment information is processed and tokenized directly by our third-party payment processors, who are responsible for PCI-DSS compliant handling of that data.
We use the information we collect to:
Where the EU/UK General Data Protection Regulation applies, we process your personal data on the following legal bases: performance of our contract with you (to provide the Services and process payments); your consent (for example, for non-essential analytics cookies); our legitimate interests (to secure, maintain, and improve the platform and to prevent fraud and abuse); and compliance with our legal obligations.
We do not sell your personal information. We may share limited information with:
We and our service providers use cookies and similar technologies to keep you signed in, remember your preferences, secure the platform, and understand how the service is used. You can control or block cookies through your browser settings; disabling certain cookies may affect the functionality of the platform.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. You use our Services at your own risk.
We retain your data for as long as your account is active or as needed to provide the Services. Following account deletion, we remove or anonymise personal data within a reasonable period, except where longer retention is required: payment, billing, and tax records are retained for the period required under applicable law (generally up to eight years in India), and technical logs are typically retained for approximately 90 days. We may also retain information where necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account by contacting us.
Depending on your jurisdiction, you have rights to:
You can exercise these rights by contacting us.
Our Site may contain links to third-party services (e.g., analytics, payment processors). We are not responsible for their privacy practices. Please review their privacy policies before providing any personal data.
ChartsMatch offers a connector that lets Claude, Anthropic's AI assistant, read our latest public Daily Analysis. The connector needs no ChartsMatch account and does not identify you.
How the connector works is described in our connector guide. Questions can be sent to [email protected].
Your information may be stored and processed on servers, and by service providers, located outside your country of residence, where data-protection laws may differ from those in your jurisdiction. Where such transfers occur, we take reasonable steps to ensure your information remains protected in accordance with this Privacy Policy and applicable law.
ChartsMatch is not directed to individuals under the age of 18, and we do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us and we will take steps to delete it.
We may update this Privacy Policy periodically. Continued use of our Services after such changes constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy, please contact us through our contact form or email us directly at [email protected].